Part 2 of a mini-series on how to add value in Channels, Alliances and Partner Ecosystems
Anyone else feel like GTM alignment sometimes turns into GTM overload?
The average partnership leader has 16 jobs. None of the people they depend on report to them. And yet… they carry massive revenue targets.
In Part 1 of this series on maximising value in the channel, we looked at how enablement drives engagement.
Today we’re talking about protecting the unsung heroes of GTM — Partner Managers and Partner Sales Directors — so they can create value day by day instead of drowning in background tasks and noise.
Partnership leaders aren’t just “relationship managers.” They are:
- Business strategists
- Market analysts
- Designers
- Sales engineers
- Solutions consultants
- Account managers
- Event planners
- Finance operators …and nine other roles.
They do all this without direct control over sales, marketing, or product resources — while still being expected to hit aggressive revenue numbers.
Partner teams are often overloaded with activity. Some are directly in pursuit of revenue, customer satisfaction etc. and some indirectly. Have you identified and prioritsed the most important drivers to your busiuness goals?
When GTM is misaligned, these high-value people get stuck in:
⏳ Untangling overlapping campaigns
🛠 Rebuilding enablement on the fly
📉 Recovering from launch confusion mid-quarter
Considering a typical Partner Manager salary, each wasted hour costs $150+ in productivity. Across a team, that’s hundreds of thousands burned — before you factor in lost revenue from missed deals.
Based on my experiences, here’s the top 5 cultural and tactical fixes that have to be implemented and improved to drive big gains:
1. Joint GTM planning – one calendar, one motion, one story.
- All revenue teams (sales, marketing, partnerships, alliances) share a single planning cycle
- Campaigns, launches, and partner motions are sequenced to avoid audience collisions
- Partner Managers get visibility before campaigns go live, not after
Result: Eliminate campaign collisions, cleaner messaging, stronger partner/customer experience
2. Shared success metrics – rewarding collaboration, not competition
- Tie part of variable comp to company-wide revenue and customer outcomes
- Set joint OKRs for cross-functional objectives like co-selling pipeline
- Recognise multi-team wins, not just the loudest attribution claims
Result: “We win together” replaces “us vs. them”
3. Attention budgeting – treat partner attention like currency
- Track all partner communications across GTM functions
- Set caps on touchpoints per segment each quarter.
- Prioritise high-impact interactions over floods of low-value noise
Result: Partners will stay engaged, choose to grow their business alongside yours, and be far more responsive for the moments that matter most
Partner teams are often overloaded with activity. Some are directly in pursuit of revenue, customer satisfaction etc. and some indirectly. Have you identified and prioritsed the most important drivers to your busiuness goals?
Be sure to recognise all value added activity your partners and channel is providing. Don’t forget, today partners are operating across multiple traditional partner types/categories and in complex multi-vendor ecosystems.
4. Forecast unification – one version of the truth
- Create a single standardised revenue forecast and partner performance dashboard for all stakeholders.
- Use PowerBI, Tableau or similar for dashboards so Senior Leadership Teams can make decisions and perform their own “what if” analysis easily and at their speed of thought.
- Power the forecast and dashboard with data from a single system instead of multiple CRMs, PRMs, and spreadsheets. If it’s hard to move away from these, de-silo by ensuring they’re fully integrated and synchronised.
- Automate updates to remove manual consolidation and reformatting. Without this, Partner Managers can spend 4–8 hours a week just on forecast admin — costing $46,800/year per person in non-selling work.
Result: Faster reporting, fewer errors, self service generates fewer internal
In my next post – Data That Drives Action – we’ll dive deeper in to this topic.
4. CPQ alignment – faster quotes, fewer bottlenecks
- Configure, price, and quote workflows built for partner-led deals — not just direct sales
- Automated partner pricing rules to avoid manual back-and-forth
- Integrated approvals that shorten turnaround from days to hours. Without this, Partner Managers become quoting middlemen, losing 2–4 hours per deal and stalling revenue
Result: Cleaner processes, faster deal cycles, happier partners
In my next post – Data That Drives Action – we’ll dive deeper in to this topic.
Build your CPQ or pricing calculators with Channel in mind. Make them simple and easy to understand. Don’t try to bolt-them on as afterthoughts to your direct sales toolsets
Summary: When GTM teams adopt these principles, you’re not just avoiding burnout — you’re giving Partner Managers and Partner Sales Directors the clarity, tools, and alignment they need to focus on accelerating deals instead of cleaning up messes.
Next Week : Data That Drives Action – not sure how to measure your channel perfromance objectrively, which numbers or which metrics matter to you? If these challenges resonate, stay tuned!